Privacy Policy for Loren Cellentani
Effective Date: November 18, 2024 (Last Updated)
Loren Cellentani (“we,” “us,” “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, purchase our products, or participate in our coaching programs, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
By using our website, purchasing our products, or participating in our coaching programs, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
- Name, email address, phone number, and billing details when you make a purchase or register for our services.
- Session Information:
- Audio, images, video, and written content recorded during coaching calls, courses, or group sessions.
- Website Interaction Data:
- Information gathered via cookies, usage analytics, or similar technologies.
2. How We Use Your Information
We use your information to:
- Deliver products, services, and coaching programs.
- Provide customer support.
- Improve our website, offerings, and content.
- Market our products, services, and testimonials (with your consent where required).
- Respond to inquiries and manage your account.
3. Use of Likeness, Audio, and Quotes
By participating in our coaching programs, group sessions, or other services, you grant us permission to:
- Record audio, video, images and other content during sessions or events.
- Use your image, voice, and quotes from recorded material for marketing, training, and promotional purposes.
- Use de-identified or attributed quotes for testimonials, marketing materials, and educational content.
If you do not wish for your likeness or recordings to be used, you may opt out by notifying us in writing at [email protected] before participating in sessions or recordings.
4. How We Share Information
We do not sell your personal information. We may share your data with:
- Payment processors for transaction completion.
- Service providers (e.g., hosting platforms, email providers) to assist with business operations.
- Legal or regulatory authorities if required by law.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Withdraw consent for the use of your likeness.
To exercise these rights, contact us at [email protected].
7. Refund Policy
Due to the digital nature of our products and services, all sales are final. We do not offer refunds for any digital content, coaching sessions, memberships, or courses purchased through our site.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Effective Date." Continued use of our site or services after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Loren Cellentani
[email protected]Â